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US Headquarters

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  • America's Test Kitchen
  • Fissler America, Inc
    227 West Trade Street
    Suite 1100
    Charlotte, NC 28202

    US / Canadian customers can reach out 24/7 to Fissler customer service at

    Phone customer service for US / Canadian consumers only (no sales calls) is available Monday-Friday, 8.00 am - 12.00 pm EST under (704) 842-9608 on normal business days. You can send 24/7 text messages to that number as well.

    We are closed on bank Holidays.
    Please try to email first.

    Our phone customer service will be back to normal business hours (8-5) January 7, 2019.

    Please note, this customer service phone number and email address can only serve customers in the US and Canada. Please contact if you live somewhere else and need a customer service representative.

    It is recommended to text instead of leaving a voicemail

    If you are not a consumer and want to reach out to Fissler, please send your inquiry per email. We will not answer any phone calls that are not related to product inquiries at this customer service phone number.

    For our Fissler Premium Club please reach out to